Privacy Policy – My Premium Manual Source

Effective date: August 18, 2025

This Privacy Policy explains how My Premium Manual Source (“MPMS”, “we”, “us”, “our”) collects, uses, shares, and protects your information when you visit https://my-premium-manual-source.com/ (the “Site”), create an account, or purchase our products (including digital manuals for instant download).

If you do not agree with this Policy, please do not use the Site.

Quick summary

• We collect what we need to process orders, deliver downloads, prevent fraud, and support you.

• We do not sell your personal information.

• Marketing emails are opt-in only, and you can unsubscribe anytime.

• You have rights to access, correct, delete, port, and object (where applicable).

• We keep invoices and tax records for the period required by law (typically 7 years).

---

1) Who we are & contact details

Controller: My Premium Manual Source
Legal entity name: [Company legal name]
Address: [Company address]
Email: privacy@my-premium-manual-source.com (support: support@my-premium-manual-source.com)
EU/UK representative (if required): [Name, address, email]
Data Protection Officer (if appointed): [Name, email]

---

2) Information we collect

A) Information you provide

• Checkout & account: name, company, billing/shipping address, email, phone, VAT/tax ID.

• Order details: purchased items (e.g., manual titles/editions), download links, license/watermark data.

• Support: messages, attachments/screenshots, order numbers.

• Reviews & forms: content you post or submit via forms.

B) Information collected automatically

• Technical data: IP address, device/browser info, pages viewed, timestamps, referrer URLs, approximate geolocation (from IP).

• Cookies & similar tech: for cart/checkout, security, analytics performance, and—only with consent—marketing.

C) Information from third parties

• Payments: payment status/confirmation from our processors (we do not store full card details).

• Fraud prevention/anti-abuse: risk signals to keep the platform safe.

• Delivery partners: shipping data (when applicable).

---

3) Why we use your data (legal bases)

• Contract: process orders, deliver digital downloads, manage your account, provide support.

• Legitimate interests: secure our Site, prevent fraud/abuse, improve products/services, measure performance, protect IP (e.g., watermarking downloads).

• Consent: marketing emails, non-essential cookies/analytics/ads pixels.

• Legal obligations: accounting, tax, sanctions/AML where applicable, warranty/recall.

---

4) How we use your data

• Orders & fulfillment: Shopify order flow, receipts, download links, license/watermark issuance, limited download attempt tracking to prevent abuse.

• Account management: login, password resets, purchase history.

• Customer service: answering questions, resolving issues, honoring refund/return policies.

• Security & fraud prevention: rate limiting, IP reputation, anomaly detection.

• Analytics & improvement: understand what products/pages users find helpful.

• Marketing (optional): newsletters and product updates if you opt in.

---

5) Cookies & similar technologies

We use:

• Strictly necessary cookies – cart, checkout, account login, security.

• Performance/analytics – site usage and performance.

• Functional – remember preferences (language/region).

• Marketing (optional) – ads/retargeting pixels if you consent.

Your choices: Manage non-essential cookies in our Cookie Banner and your browser. Blocking essential cookies may break cart/checkout. See our Cookie Policy for the full list: [link to /cookie-policy].

---

6) Payments, delivery & service providers

We rely on vetted providers for payments, hosting/CDN, email, analytics, CRM/helpdesk, and (if ordered) shipping. These providers act as processors (or independent controllers in some cases) and handle limited personal data to provide their services. We can provide an up-to-date vendor list upon request.

• Payments: we receive transaction confirmation (amount, status, last 4 digits where applicable). We do not store full card numbers.

• Digital delivery: we store download tokens/limits and may apply watermarking to protect IP.

• Shipping (if applicable): name, address, phone for delivery labels.

---

7) Sharing your information

We share data only with:

• Service providers/Processors needed to operate the Site and fulfill orders.

• Professional advisors (legal, accounting, tax) under confidentiality.

• Authorities when required by law or to protect rights/safety.

• Business transfers (merger/sale): data may transfer under equivalent protection.

We do not sell your personal information.

---

8) International data transfers

We operate globally. When data leaves your country (e.g., to the US/EU/UK/IL), we use safeguards like EU Standard Contractual Clauses (SCCs)/UK IDTA and apply appropriate technical/organizational measures.

---

9) Data retention

• Orders/invoices: typically 7 years (tax/accounting).

• Download logs/license/watermark records: normally up to 24 months (or longer if needed for IP protection or legal claims).

• Support tickets: up to 24 months after closure.

• Marketing: until you unsubscribe or withdraw consent.

• Accounts: while active; minimal archives retained as required by law or to defend legal claims.

---

10) Your rights

Depending on your location (e.g., EEA/UK/California/Quebec), you may have rights to:

• Access and get a copy of your data

• Correct inaccurate data

• Delete/erase (subject to legal retention)

• Object or restrict certain processing

• Data portability

• Withdraw consent (marketing/cookies)

• Complain to your supervisory authority

To exercise rights, email privacy@my-premium-manual-source.com with “Privacy Request” and your country of residence. We may need to verify your identity.

---

11) Marketing choices

• Email: click Unsubscribe or email us.

• Cookies/ads: adjust in our Cookie Banner and your browser; you can also use Do Not Track/Global Privacy Control where supported.

---

12) Security

We use reasonable administrative, technical, and physical safeguards (HTTPS/TLS, access controls, backups, logging). No online system is 100% secure—please keep your passwords strong and unique.

---

13) Children

This Site is not directed to children under 16 (or your local age of digital consent). We do not knowingly collect children’s data. If you believe a child provided data, contact us to remove it.

---

14) Intellectual property & anti-abuse

To protect our content and comply with licenses, we may watermark downloads, limit download attempts, log IP/time for download events, and block abusive activity. These measures are used solely for security and IP protection.

---

15) User-generated content (reviews)

If you post a review or Q&A, the content and your display name may be public on the product page. Please avoid sharing personal information in reviews.

---

16) Third-party links

Our Site may link to other sites. Their privacy practices are their own; please review their policies.

---

17) Changes to this Policy

We may update this Policy periodically. The “Effective date” shows the latest version. Significant changes will be highlighted here and, where required, we’ll notify you (e.g., email or banner).

---

18) How to contact us

Questions or requests about this Policy?
Email: privacy@my-premium-manual-source.com
Address: [Company address]

---

Regional notices

A) EEA/UK GDPR

Controller: My Premium Manual Source.
Legal bases: contract, legitimate interests, consent, legal obligation (see Section 3).
Transfers: safeguarded by SCCs/IDTA where applicable.
Rights: access, rectification, erasure, restriction, objection, portability, complaint to your DPA.

B) California (CCPA/CPRA)

We do not “sell” personal information for money. Some analytics/ads may constitute “sharing” under CPRA; you can opt-out via our Cookie Banner or email privacy@my-premium-manual-source.com with the subject “Do Not Sell/Share My Personal Information”.

Categories collected: identifiers (name, email, IP), commercial info (orders), internet activity (usage logs), geolocation (approximate), and inferences (site preferences).
Sensitive personal information: generally not collected; if ever processed, it is only for limited, permitted purposes.
Retention: see Section 9.

---

Annex: Summary of processing